De Kaasconnaiseur

Transforming a start-up into a cheesy scale up while staying lean and mean, which doubled conversion rates

During the 2020 lockdown the cheese catering demand had dropped significantly for De Kaasconnaisseur, so major adjustments were needed in order to reach its revenue goals. We guided key decisions and developed a scale-up strategy.
+70%
Repurchase Rate
+465%
Revenue increase
x2
Conversion Rate
work-detail
Services
flag E-commerce mentorship
flag Web design
flag Custom Shopify
flag Digital marketing
flag Creative assets
Challenge
De Kaasconnaisseur, founded by Nick Spanhove is a cheese catering company that specializes in all-in cheese boxes. The company initially started out as a catering business for bigger parties. However, during the lockdown period in 2020 the business needed to be rethought.

We guided this transformation into a full e-commerce cheese business. De Kaasconnaisseur started out in Bruges, then expanded to neighbouring cities and nowadays it delivers in full Flanders. At the beginning of the journey there was a strong dependency on local bakeries. During the scale-up phase, we advised Nick to opt for a home delivery service, which also helped boost margin.
Solutions
01.

Provided valuable monthly workshops which focused on e.g. setting the right business goals, objectives and strategies.

02.

Improving key metrics such as AOV, repurchase rate and conversion rate by understanding and facilitating the customer journey.

03.

Implemented scale up strategy and expanded advertising efforts.

work-detail
work-detail
work-detail



Scaling a cheese e-commerce company
throughout Belgium means overcoming a lot of hurdles. Innovative digital marketing,
a delicious frontend and an efficient backend made it work.

What Nick has to say about our collaboration.

dear digital has taken us to the next level. We came to them as a startup with an e-commerce food story, and they helped us transform into a scale-up with international ambitions.

Let’s work togetherscribble

Tell us your business goals and we’ll see how we can create something amazing together.